3.
Solutions and
Changes
Best solutions to build ethical workforce in Company.
3.1.Take Responsibility
Take full
responsibility for own works is an important factor when it comes to workplace
ethics. Being able to take charge in critical situations and find solutions for
the problem is the expected ethical behavior from employee rather than find
better opportunities for themselves during the situation. From Management Level
to Lowest level staff must be responsible for their works so no will treat
badly and reward unfairly.
Also being
present at time for work and leave work at correct time is most expected
behavior from an employee. Employee should not give false details of attendance
and working time. Each branch employer must keep tight work schedule to keep
employees take the job seriously. This will increase the productivity of the company.
Also develop customer’s trust on company and they tend to buy more product and
services and become loyal customers of company. ( Garfinkle. Joel, 2005)
3.2.Team Work
“In the business environment nearly all individuals within an
organization will belong to one or more groups or teams. A team is a set of
people with a range of different skills who will ideally have objectives that
contribute to the overall corporate strategy of the business. They will usually
have somebody who is identified as the team leader.” (Using teamwork to build a better workplace A
Chartered Management Institute case study, 2019). Employees
work as team is most beneficial to the company in various ways. Each unit, each
department each branch, from smallest team to largest team of company must work
in harmony to achieve a common goal.
Company
without team work practice, company tends to lost in sales. Due to problems
arises between team members So the rather than going to one goal and members
fights each other for personal matters and also try to fulfill their personal
needs. Company must encourage employees to work as a team. Understand each
other, respect others, help and support in work are most important to build a
good team.
When
employees work as a unit, they work towards a common goal. Providing solutions,
researching, giving suggestions to the problem they face together will make the
team find solutions faster and they can also find the best solution for the
problem rather than single person decides. When employees work as team they
always take care of each other’s, they won’t let anyone get any wrong action,
because whole team might fail due to one mistake from a member. Encouraging
team concept in company is really beneficial to the company and most successful
strategy to succeed in business. For the success of the company team work is
most required skill should be developed among employees and company must
educate employees via seminars workshop on team work. (Wormley
R, 2019)
3.3.Dedication
Without
dedication a company cannot succeed just by completing tasks. Each task need to
be completed with dedication. For a task to be success employee must give their
best. Task shouldn’t be done just as another assigned work but as taking one
steps ahead for the success of the company. Committing to the assigned work and
see the best solution for the problem without seeking for personal gain from
the situation is a good practice.
At the end
of the day employee can be happy about the completed tasks he has done with
dedication. This work ethic from a manager often inspire co-workers to work
hard. Positive attitude employees bring the company lots of luck and profits.
So even when hiring people human resource professionals must be interested very
positive people. They always know what action to be taken, always have a backup
plan, not discouraging from simple break down. (Stanwick and D. Stanwick, 2009)
3.4.Confidentiality
Data and Information inside the company must not be shared with outside
persons expose to public. Information of products and services must not sell to
any competitive company.
Employees always bound to a responsibility to keep company’s information
safe.
Information entrusted to an employee must be protected.
Customers,
distributors and product information and non- public information such as trade
secrets, trademarks, patents, records, databases, employee medical information,
salary details, employee data, researches, business strategies should not be
disclosed to anyone or an outside entity. Intellectual Property of company can
only be disclosed at the request from proper legal authorities. Electronic
devices that stores company devices must be kept safe location limiting access
to them by increasing physical security of sources. Also If any information is
leaked, the assigned relevant employee must be held responsible for damage for
the company. Therefore, employees will always be alert of information they are
assigned to work with. Also the information should be kept from separate
divisions in position based level. (Mintz D ,2019).
3.5. Fair Dealing
Employee
expected to do sales in fair manner with customers, competitors and
distributors.
Taking
advantage of customers through concealment, manipulation and other unfair
dealing practice should be avoided.
Taking
bribes and selling companies assets, products and services are punishable by the
law. So employees must be faithful to company. Therefor company need not to put
any employee in front of legal authorities. Managing employees across the
country is a huge work for company owners so the mangers in branches must be
fair and perform ethical actions and be an example to staff under them.
Bribing is
like a cancer spreading through companies and destroying company image and
bankrupt. Making proper rules and regulations and keeping a well updated
accounting records will avoid such unethical actions.
3.6.Create a Code of Ethics
Document
Preparing
policies to follow by employee have best response to unethical actions. Those
policies must state clearly to employee what is allowed to do and what is not
as an employee of the company. Also the document should be included how to
report unethical actions to relevant divisions and details of penalties for
broken rules of policies. Employers demand to employees to follow the set of
rules and policies in the office environment. If an employee violates rules and
regulations and perform unethical behavior employers and human resource officer
have to take action as per the code of ethics. Considering the nature of
unethical actions employer can give warnings. For unethical actions which
damage company reputation, destroy company assets or loss company money by an
employee during the work are some of unethical actions that need to take
actions and punish according to the code of ethics. Firing an employee,
charging fine or sue the employees are some of them actions can be taken by
employers for critical violations of code of ethics and policies. (Mintz D ,2019).
3.7.Employee Reporting
Encourage employee speak up and report unethical behavior in the company.
Resources show that reporting have increase 65%. Report to supervisor, Internal Audit, HR of
any suspected unethical behaviors, violations of code external legal &
regulatory requirements. 1 employee out of 5 employee face issues at the work.
To avoid consequence reporting should be safe and discreet. If possible
anonymous report system is can be developed to keep inside company and launch necessary
background checks and take action.
3.8.Set Realistic Goals
Tension
gives employees need to find the easiest and fastest way out. It can be an
unethical action. Employers must not give pressure by giving impossible goals
to achieve for the team specially for the sale teams. Give employees time and
peace of mind to complete the tasks in time with better solutions. Deadline
should not be too tight and access to necessary resources must be supplied to
each division. Satisfied and happy employees developed a pleasant environment
in the company where it will directly affect the success of company. When
employees work with less tension they treat others more friendly and kindly. (Mintz D ,2019).
3.9.Be an Example
Management
should perform ethical behavior at first and be an example to the other levels
employees. Without management being ethical its hard make the other co-workers
to have ethical behavior because they can always point out unethical behaviors
of up management. And without punishing um management first they can argue it’s
unfair to take action only on them while management violate company policies
with power of their positions.
(Stanwick and D. Stanwick, 2009)
3.10.
Divide and Assign
Hand over the work based on skills of employees so the employee expert in
selected area of work. So employee doesn’t make much mistakes on work and each
team member complete their task to achieve common goal. For example, Employee 1
- Enter data into electronic sheets. Employee 2 - Create Database from Data
Sheets. When each employee expert in separate sections they can work faster and
increase productivity and save time and cost. (Thukral
Arun, 2018)